A 99.9% Server Uptime
The major advantage of constructing your very own cloud website hosting platform is that you don’t need to worry about compatibility issues – you design a special set of software applications in such a way so as to work with a defined set of hardware parts. The final result is something far more stable and dependable, because there are much less possible risks of failure. We have built our cloud hosting system using tried and tested hardware parts as well as a strongly modified version of SELinux in an attempt to set up a truly secure environment for all your sites.
That’s why, with each of our cloud website hosting plans packages we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
In order to supply a first–rate hosting service, you can rarely trust the default network configuration in a datacenter. We’ve set up our very own custom internal network in an attempt to ensure the best possible connection speed with the rest of the world.
And thanks to this, regardless of which data centers you pick: our US located data center, our UK located data center, in our FI located data center, in our Eastern Europe located data center or our AU located data center, you can enjoy an assured 99.9% network uptime. And this guarantee applies to all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, when it’s your money at risk, you cannot feel really secure. This is exactly why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you don’t feel pleased with our hosting service or if you would like to use a more powerful hosting solution, such as a VPS plans or even a dedicated web hosting plans – we’ll give you a full refund, with no secret costs or refund taxes.
24/7 Technical Support
When you have a hosting company, your customer service technicians are of major importance. That is the reason why we have meticulously selected a very proficient team of customer service technicians, each with several years of experience behind his back. Thanks to them, our company offers 24x7 support with all our hosting plans.
And not just that, we offer a 1–hour response time guarantee. All technical support questions are answered within sixty minutes and our average response time is well under 20 minutes!