Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Web Control Panel you will find an exhaustive Help section offering various how–to articles and commonly asked questions. They are compiled by our support team of experienced techs. Simply type in your question and our intelligent system will offer you the best answer.

  • Top quality support service

  • Tutorial Videos

  • We have prepared a selection of step–by–step video tutorials that visually demonstrate how you can remedy a typical issue connected with your cloud website hosting plans account. You can find the video tutorials in the Help Center.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock tech support service with a sixty–minute support ticket response guarantee. Our team of trained techs will be online for you to attend to all the queries that you might have. During non–busy hours, a response will be provided within just 20 minutes.