1 hour ticket response
Our team of customer service technicians is dedicated to providing quick answers to all your inquiries. We’ll review your helpdesk ticket the instant it has been delivered and will respond back to you with a solution to your problem within less than 60 minutes after the client support ticket submission. As a matter of fact, our average client support ticket response time is twenty minutes.
A First–Class Customer Service
Each member of our help desk support staff has lots of years of experience in the cloud website hosting plans world and most of them have been with us for at least 5 years. They are all ready to reply to all your inquiries in the most proficient way possible.
A User–Friendly Help Center
To help you find a quick tip on how to use a particular feature, we have implemented a very user–friendly Help section in our Web Control Panel. You can search through an extensive selection of web hosting account management articles and website administration articles, have a glance at the F.A.Q. database or check out our educational video tutorials.