Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Answer Guarantee

  • Our tech assistance staff is available 24/7/365 to reply to all of your current support demands. Each ticket you post to us shall be responded to within no more than 60 minutes. If your issue calls for the help of an administrator, we’ll address the ticket to the person on duty and will let you know that the situation is being taken care of.

  • Top quality support service

  • Expert Tech Help Service

  • Our customer assistance Department is going to be on duty for you round the clock to to reply to all service demand tickets that you submit. We offer technical help and support for all the software programs that are installed in advance on your server. These include our in–house created Web Control Panel, the preferred OS plus the server administration panel (based on the VPS type).

  • Intuitive help center

  • An Informative Help Section

  • An extensive and constantly updated articles base is included in our in–house built Web Control Panel. It offers you quick tips on how to conduct all the fundamental web site supervision duties. The Help zone provides extensive how–to tutorials and step–by–step video lessons. You can access the Help section by pressing the Help or Video buttons in the top right side of each Control Panel section.