Even though the hosting service provided by the different companies is more or less identical, every provider has got a personalized platform with its own tweaks and ways to do particular operations. In such a case, a rich knowledge base would be unbelievably useful both for persons with little to no experience and for technically advanced individuals who will sooner or later find out how certain operations are accomplished, but will waste time in the meantime. The objective of such a knowledge base is to help make the hosting service fast and simple to use, sparing users loads of time and efforts. The end result is more gratified clients, as they can effortlessly find the information they wish, and significantly less work for the help desk team, because typically the vast majority of the inquiries and problems that customers have are already described in the knowledge base. If the articles are adequately written and cover more topics, you’ll be able to get to know more not only about your own account, but also about the hosting service in general.
Extensive Online Documentation in Cloud Website Hosting
Our cloud website hosting packages feature an in-depth knowledge base where you can find info about all the problems that you could possibly face and their resolutions. You can become aware of how to create and administer a mailing list, how to use an .htaccess configuration file, or how to continue if the settings of your email client are correct, but yet you’re unable to send email messages, for instance. We’ve done our utmost to be as thorough as possible and to cover all possible options in order to save you time and efforts and to offer you different solutions for each issue. The knowledge base includes educational articles too – both general ones about the hosting service as a whole, and more specific ones, which will acquaint you with the functions and features of the Hepsia hosting Control Panel. You can find relevant articles about particular functions and features in every Control Panel section, while if you prefer to see the complete article list, you should go to the all-inclusive Help section.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which is included in our semi-dedicated plans, will permit you to access the thorough online help documentation that we have prepared for you. The articles themselves contain generic info on our services, informative guides about the different features that you can make use of, as well as troubleshooting guidelines that can help you correct common issues that you might chance upon. The topics that we have covered include de facto everything, from uncomplicated things such as how to host a brand-new domain name in your account, to more elaborate ones such as which SSH commands can be executed on the servers. Relevant articles about the features of a specific Control Panel section will always be available on the right-hand side of the page that you are on, whereas the full article collection is accessible through the all-inclusive Help section.